Returns & Refund Policy

Last updated: 13 October 2026

Because our products are food, we cannot accept returns of opened packs. We will make it right if something goes wrong with your order.

Damaged, wrong or missing items

• Tell us within 48 hours of delivery by WhatsApp at +91 70421 44044 or email info@krunzi.com.
• Share your order details and a clear photo of the item and the outer box.
• We will send a replacement or give you a full refund for that item.

Cancellations

You can cancel an order free of charge before it is dispatched.

Refund timelines

Approved refunds are processed within 7 working days to the original payment method, or by UPI/bank transfer for Cash on Delivery orders.